Inquiry (采购产品): Consumer Complaint!!!!! I purchased one of your Ruffin' It retractable belt leashes for large dogs (Item # 80301), and am VERY unhappy. The FIRST TIME OUT with my dog, an Australian Shepherd weighing all of 35 pounds soaking wet, the leash would not retract back as promised on your packaging. No matter if I lock or unlock the mechanism or try to manually nudge the leash out and in to encourage the retraction mechanism, it simply WILL NOT WORK. Something must be defective about the item!! I paid $5 for it at the Oberlin, KS Dollar General Store on December 18, 2004. I would like your company to stand behind its products to do what you say they will do for a reasonable amount of time, and less than five minutes of use simply doesn't cut it in my book!! Either give my money back or replace it with another retractable leash that works, either by a coupon for a free one or by sending me one through the mail. That would make me a more satisfied customer. Othelia Vacura 601 South Broadway Oberlin, KS 67749 bovacura@pchorizons.com **** Hidden Message ***** Othelia Vacura 601 South Broadway Oberlin, KS 67749 USA Company: Consumer of Ruffin' It Product Phone: 785-475-3649 E-mail: bovacura@pchorizons.com **** Hidden Message ***** bovacura@pchorizons.com
