Jeff Klemanns resume |
| 01-17 19:29:37 来源： 作者： |
|
Jeff Klemanns resume Inquiry (采购产品): Jeff Klemanns resume JEFFREY M. KLEMANN 3998 Emerald Circle Richmond, In. 47374 (765) 966-7024 DATABASE SOFTWARE SPECIALIST Trunk Forecasting, Switch Hardware & Software, Database Administration Design computer based systems for switches, tie hardware and software together for records, reference, identifying database discrepancies; combine knowledge and analyze database translations from switches; work with programmer to design software for switches. Technology skills and expertise: ? Installation of Switches ? GTD-5 Software ? Carrier Billing ? GTD-5 EAX DB Initialization ? LNP ? NT DMS 100/200 System Translation ? ISDN ? DMS-100 TOPS TRANS Rating ? T1 Transmission Basics ? DMS-100 FMLY CCS7 Translations ? SS7 ? DMS-100 FMLY TOPS Translations ? LNP ? Custom Local Area SIG SVC ? Broadband ? Translations OBJECTIVE: A very reliable and loyal team player with excellent learning aptitude who takes pride in a job well done, seeking a long term position which best utilizes my skills, experience and training PROFESSIONAL EXPERIENCE First Call Temporary services Richmond In. Imperial products 7-25-08 to 8-30-08 Self Employed Fort Wayne, In Handy Man 1-10-07 to 1-5-08 Tec Systems 11-09-04 07-01-05 Contracting for Verizon in a 24-7 Network Dispatch Center. Butler International 7-01-04 10-27-04 Maintained Fort Wayne office for installation of DSL, Flash Wave, and other Electronic telephone equipment. And install the same for Verizon in Ohio C.O.'s Pro Resources Inc. 3-17-04 6-14-04 Worked with Invisible Tech. Building electronic circuit boards Engle Consulting, Inc. 2002-2003 Worked with Alltel on switches in Kentucky Worked on a tandem rehome project, billing issues, and daily translations Verizon Data Services Ft. Wayne, IN 2000-2001 Specialist, Multi-Disciplined; Billing Multi-Disciplined Combined switch hardware and software knowledge to determine data discrepancies and voids, resulting in major billing corrections. ? Corrected databases through reprogramming access records for any FGD Carrier, CLEC, and Cellular company that routed traffic through Verizon GTD#5 Tandems. Resulted in $1.5 M revenue discovery. ? Eliminated unnecessary billing through developing a program to identify at the directory number level, all customers that have UMS measured service and getting customers that did not have this service, turned off. ? Cleaned up Carrier PIC with a program identifying directory number/switch assignment mismatches. Eliminated many customer and commission complaints, reduced starlog billing referrals. ? Developed proactive approach to reduce numbers of trouble tickets by developing a program that identified and corrected thousands of Hunt Groups that would be potential starlog trouble issues. ? Identified data and coding problems with other Verizon Departments billings, resulting in $1.5 M revenue discovery to date. ? Determined major coding problems with database that was incorrectly flagging codes. Fix resulted in the correction of proper CLLI code factoring, resolving several AT&T Bill Para Closure referrals. Specialist, Database Administration 1993-2000 Primarily worked Data Base Hotline: fixed customer-generated translation troubles including TAS tickets, MIS routed NPA's and NXX's carriers trouble, class features not working, getting billed by the wrong carrier, 911 troubles, switch outages, EAS outages, 800 service troubles. Database Analyst 1986-1993 Installed and provided support to office dependent translations and routing for SPC switching systems: new RSU conversions; equal access conversions; new carrier services (IXC) such as MCI, AT&T, GTE LD service; special features like porn blocking, class features, billing audits, MF to SS7 trunk conversions; DID and DOD trunk services; cellular services for GTD #5 EAX and DMS 100/200 switches; hotline troubleshooting. Electronic Equipment Installation 1977-1986 Installed and modified CEO switch Type #1, #2, #3, Crosspoint, CAMA, TSPS, and GTD #5 EAX equipment. Nationally, modified PWC switch cards and back plain mods, bringing switches up to the SVR load. Supervised 2-8 people on the installation and modification of GTD#5 and #2 switches. CORE COMPETENCIES ? Proactive, anticipate and resolve internal and external customer problems. ? Discover unconventional solutions to technical and data problems. ? Database specific switch translations for multiple services. ? Customer-originated trouble resolution. ? Cross-functional team player. PROFESSIONAL DEVELOPMENT SVC Special Measure of quality Investment in Excellence Intro Broadband Packet Network Local Area Network LAN Workshop Introduction to DOS Beyond Mail for Dos Ethics I Problem Solving / Decision Making Performance Planning Creativity & Innovation Effective Communications Effective Written Communication **** Hidden Message ***** Jeff Klemann 3998 emerald circle richmond, IN 47374 USA Company: unemployed Phone: 765-966-7024 E-mail: jeffklemann@aol.com **** Hidden Message ***** jeffklemann@aol.com |
|
|
|
|
|
|
