Inquiry (采购产品): Order Follow Up/Verification Good day. The Plasma Physics Lab of the University of the Philippines purchased mass flow controllers and a display through your distributor in the Philippines (sole and exclusive distributor certificate was issued by Wayne Mattheson last August 9, 2007 which was the university's basis of issuing a Purchase Order). The payment that amounts to $29,929.00 was given to this company, Value Systems Process Technology Corporation, last November 27, 2007. This transaction was arranged directly with Mr. Vic C. Roque, the president. As a faithful customer and user of MKS products we hope that our business relationship will not be ruined by the negligence of your distributor. We have not yet received the items after six months from the remittance of payment to Value Systems and as a reseach lab we are very much crippled by this delay. Value Systems hesitated/failed to answer our calls and inquiries. They forwarded to us last April 2, 2008 a Sales Order Acknowlegdement from MKS dated April 1, 2008 with Sales Order Number 204250 and Jamee Hatch's name on the bottom part with no signature. We hope that MKS will do appropriate action. Kindly inform us about the shipping details or confirm whether Value Systems actually placed this order. We need your immediate reply to this communication as I have said earlier, we are very much crippled by this inconvenience. Thank you very much. Dr. Virginia R. Noguera Senior Scientist Plasma Physics Laboratory National Institute of Physics University of the Philippines Diliman, Quezon City 1101 **** Hidden Message ***** Virginia Noguera University of the Philippines, Diliman, Quezon City 1101 PHL Company: Plasma Physics Laboratory, NIP, UP Diliman Title: Dr. Phone: +63-2-9204475 E-mail: virginia.noguera@gmail.com **** Hidden Message ***** virginia.noguera@gmail.com
