Quote Request |
| 02-14 00:17:54 来源： 作者： |
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Quote Request Inquiry (采购产品): Quote Request Thousands of people who use the T-Mobile's Sidekick phone lost all apps stored on their phone, including their contacts. A technical glitch at the Microsoft caused thousands of sidekick customers to loose contacts, photos, calendar entries, and other personal data? The companies say says there is little hope for getting that data ba The phones have been experiencing data outages for more than a week. Sidekick owners are being warned not to remove the battery of their phone, or let the battery drain. Doing so could cause data to be lost. The T-Mobile Sidekick is made by a Microsoft Corporation, Danger Inc? Microsoft bought Danger Inc., the maker of the Sidekick, last year in an attempt to revitalize its "smart" phone software portfolio. That's one of many questions that Sidekick owners and the broader tech community are asking after one of the largest data failures in recent memory. Two days after warning customers that their contacts, calendar, and other information may be gone, Microsoft and T-Mobile spent most of Monday in silent mode as they continued to work to try to recover the data from thousands of Sidekick owners. Microsoft has said that the hardware failure that caused the problem took out both the primary and backup copies of the database that contained Sidekick users' information. But the question remains, why wasn't there a true independent backup of the data? T-Mobile has said that it is exploring what to do to try to compensate customers who have lost their data, but as of 4:30 p.m. PDT on Monday had not offered a promised update on where things stood. For those who don't have their data, there was little to do but vent on various forums and hope that the data recovery efforts bear fruit. (There may be some hope on that front, as some users did report some data re-appearing on their devices on Monday). Still, those who do have some or all of their information on their device, might want to back that up pronto. Enthusiast site Hiptop3.com and T-Mobile itself have offered up a few ways to back up contact information, in particular. And, because it bears repeating, T-Mobile is warning those who do have information on their device not to reset their Sidekick, take out the battery, or let the device fully run out of power. For the time being, T-Mobile has halted sales of the Sidekick but the long-term future for the current product line, as well as its planned successor (code-named Pink) remain unclear. What is clear is that both T-Mobile and Microsoft are going to have some serious work to do to regain customers' trust. Despite all the buzz in technology circles, some Sidekick users weren't even aware of the extent of the issue. Justine Castro, a student at San Francisco's Academy of Art, was tapping away on her gadget when I approached her Monday morning. Castro said that she was having problems for the last week and had thought about resetting the device but thankfully had yet to do so. Castro said her T-Mobile contract is up and she was already thinking about getting a new phone as soon as she gets the money. **** Hidden Message ***** Eric G. Harland IL 60608 USA Company: http://www.Appscircuit.com/18393 Title: Manager E-mail: esirlov@gmail.com **** Hidden Message ***** esirlov@gmail.com |
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