Inquiry (采购产品): Brass Pad Lock I have a Brass padlock that is about 1 1/2 years old and it is not working. I remember when I purchased it, it was backed by a lifetime warranty. It looks brand new. How do I get this changed out or fixed by your company? Thank you **** Hidden Message ***** Reuben Ortiz 87111 Company: ROCC E-mail: rocc@rocc.biz **** Hidden Message ***** rocc@rocc.biz