Inquiry (采购产品): Customer Service Rep position I am submiting my resume for the current Customer Service position you have available. Denise Moore 43 Plymouth Street ? Gardner, MA 01440 978-632-1247 dmlmoore@hotmail.com Objective Summary Goal oriented individual with excellent organizational aptitude, superior customer service, and strong computer skills, seeks a full time administrative position. Relevant Skills & Achievements Certificate in Medical Terminology Experience using Medisoft Software Certificate in Medical Billing & Coding Experience using HCFA (CMS-1500) Forms Certificate in Medical Office Services Professional with Microsoft Office XP & QuickBooks PC Talents Experience with: Medisoft Patient Software Microsoft Excel Microsoft PowerPoint Microsoft Windows XP Microsoft Access Internet Explorer Microsoft Word Microsoft Outlook QuickBooks Pro Accounting Work Experience Nichols & Stone Co Gardner MA 01440 1998 - 2007 Data Entry Clerk & Customer Liaison Maintained a steady workflow by establishing priority of responsibilities and accomplishing tasks with caution to detail. Preserved organization of overall work environment by consistently and closely monitoring multiple activities on a day-to-day basis. Ensured customer satisfaction by swiftly responding to customer inquiries; communicating with courteous & professional etiquette. J.C. Penney Gardner, MA 01440 1995 -1997 Customer Service Representative & Sales Associate Supplemented overall consumer and corporate satisfaction by providing assistance to through every aspect of the purchasing process, tending to and correcting various discrepancies while exerting a positive representation of the company. Aided in workplace morale improvement by valuing & maintaining stellar communicational habits between customers, coworkers, and executives. Increased revenue by making sales through the use of appropriate endorsement techniques. Education & Crown Enterprises Leominster, MA 01453 2007 - 2008 Professional Training Alumna Class of 2008 - Intensive Certificate Course Medical Office Services Professional with Microsoft Office XP & QuickBooks *275 in-class hours **** Hidden Message ***** Denise Moore 43 Plymouth Street Gardner, MA 01440 USA Company: N/A Phone: 978-632-1247 E-mail: dmlmoore@hotmail.com **** Hidden Message ***** dmlmoore@hotmail.com
