This is an inquiry message about Purchase from Amazon.com in the 108th China Canton Fair. (这是一条买家关于"Purchase from Amazon.com"的询盘信息,来自第108届中国广交会。)Inquiry Message (询盘信息) Purchase from Amazon.com RE: Order #105-2757235-0794641 Hi, I just made a purchase and received an Electrone webcam from your company via Amazon.com. However, I am very disappointed in what I received. There are two issues. The first of which is that the camera has clearly been used and/or is refurbished BUT it was NOT noted on the original listing on Amazon. The second issue is that the instructions to set-up the camera says to insert a CD-rom in my disk drive in order to set up the camera but the shipment did NOT come with a CD-rom. All I received was a used web-cam. I am very disappointed in your company and would appreciate it if I can exchange this web cam with a NEW one that also includes a CD-rom. I don't want to leave bad feedback for your company on Amazon, so your prompt attention to this would be appreciated. Thank you. Contact Info (联系信息) Helia Ghodsian CA 90025 USA Company: customer via Amazon.com E-mail: heliagh@gmail.com heliagh@gmail.com