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Resume Inquiry (采购产品): Resume David Hood 19 Radcliffe Ave ~ Rye NY 10580 Home Phone (914) 536-5722 Email: Davidphood@hotmail.com Overview: Results oriented professional with extensive experience in sales, customer service and recruiting. Excellent communications skills include extensive resource knowledge and the ability to convey pertinent facts to customers, staff and management. Demonstrated ability in assessing problems and offering solutions! Background encompasses the ability to establish and build positive, solid relationships with clients and staff. Multi-tasking self-starter with strong follow through and networking skills! WORK HISTORY Stella Doro Baking Company Office Temp (Jan. 11, 2007 – Feb. 19, 2007) Home Depot Front-End Supervisor – In Training (July. 1 2006 – Dec. 04, 2006) (Norwalk CT) Managed all aspects of the Front-end including the lot. Develops and implements action plans to improve efficiency throughout the Front-end. Orients, trains, coaches and evaluates Head Cashiers and store level customer complaints in person or over the phone.. Job also includes performance tracking and semi annual reviews of all cashiers and lot attendants. Head Cashier (Feb. 12 2005 – June 30, 2006) (Port Chester NY) The head cashier is responsible for seeing to it the cashiers are on time and punctual. Has the right to hold performance assessments for chronic lateness or not showing up for work. The head cashier also assigns and oversees breaks for the rank and file. Assists the Front-End Supervisor in overseeing operations on the front end including the lot. Positions Cashiers and supports them by expediting price checks, approving point of sales transactions and markdowns for mainline registers, Self checkout, returns, services desk. Assists in the supervision, coaching and training of other Front End Associates and new cashiers! Kinko’s Office Manager (July 29, 2002 – June17, 2004) (Manhattan NY) We start with keeping an account of all the cash and credit transactions that come in through the cash registers and through the Express pay machine (a sort of debit card vending machine for use within the branch). The job then follows up with making sure the branch has all the supplies the branch will need in the performance of its duties or fixing payroll when employees forget to clock in and out. But as with all long term careers we are expected to jump in where ever needed to help cover short falls in payroll so it is not uncommon to see me out on the production floor running customers jobs or the self help floor giving light tutorials or even double as an A+ technician fixing and repairing downed equipment. CompUSA Front end Coordinator (Feb 2001- June 20, 2002) (Norwalk) Primary responsibility: Opening, mid – shift, closing. Opening: Count the safe and make sure it totals $xxxx from the night before, put out the cash tills for the opening cashiers and make sure tills total $100 each, run the morning reports and put together the morning packet to be sent out at 4:00 Mid shift: Be prepared to do your own ringing should it become necessary, over see the cashiers should they need assistance with voids, over-rides, change, loans, gift certificates, etc. Maintain the integrity of the cash office by recording all the paper work behind voids, gift certificates, temp cards and the like. Put together a working lunch schedule for the cashiers. Closing: Close out the cashiers and make sure they are neither over nor short, count the safe and make sure it totals $xxxx, close out the combined total of tills for the whole day and make sure the deposit money is neither over nor short. Also put together the deposit for the armored car company to pickup the next day. I.C.C. (Inventory control coordinator) (July 2000 – Feb 2001) (Norwalk) I.C.C. is supervised by the opps manager and works closely with store, area, and regional loss prevention people. The main responsibility of I.C.C. is the management of physical inventory by conducting daily counts and audits. Software requirements are MS Excel and I.M.S (Inventory Management System) and J.D.A. (John Davis associates). Hardware sales/Parts counter (December 1997-July 2000) (Norwalk). Assist customers in the selection of Laptops, towers, monitors, hard drives, ram, software or answer basic trouble shooting questions. Job requires basic Knowledge of C.P.U. Operating systems from windows to Mac OS and even Linux. Entree level knowledge of applications software such as MS office, Corel word perfect, lotus helpful. Toys “R” Us Department Head (November 1993-November 1997) Started in Yonkers NY (Central Ave), transferred to Bruckner blvd Bronx, finished up in White Plains NY. Unload product shipment, operate cash register, maintain selling floor. Supervise crews from two or three people during the off- season (January 15 - March 1), 10-15 people between March and September – midseason; 20or 30 people during season (October -December). I also built and remodeled 15 stores during my 4yr career. EDUCATION Rye high school: 1 Parson St Rye NY Nicolet College: Rt. 6 Rhinelander Wisconsin – course working in Business management Suny Purchase Anderson Hill Rd – course work in Java, JavaScript, HTML, Visual Basic 6.0 Southern BOCES of Westchester – A+ Westchester Community Collage – course work in Computer Sciences COMPUTER SKILLS ?Windows 95 & 98, 2000, MS Word, (Corel Word Perfect). MS Excel, (Corel Quattro Pro). ?HTML, JavaScript, Java, Visual Basic 6.0 ?Corel Draw 8 & 9, Adobe Photoshop. Equipment List includes: Cash registers, LRT and Sapphire guns, bailing machines, Pallet jacks, Electric jacks and Forklifts. INTERESTS & ACTIVITIES ?Westchester G.O.P. Rye City Republican ?Electronic communications (web master) ?District leader ?Party representative ?Web sites ?RyeGOP.org (on going client) ?Chinese School of Southern Westchester ?Mightymind.com (one time upgrade) ?FranklinChu.com ?Film and TV ?Tiffany tomb Raider (Bravo channel) /Leading character Anthony Cassamasina ?Perception w/ Kate Mulgrew ?The Interpreter ?Across the Universe **** Hidden Message ***** David Hood Rye, NY 10580 USA Company: 19 Radcliffe Ave Phone: 9145365722 E-mail: davidphood@hotmail.com **** Hidden Message ***** davidphood@hotmail.com |
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