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Customer Service Representative Position

03-03 10:39:17  来源:  作者:

Customer Service Representative Position

Inquiry (采购产品): Customer Service Representative Position I am responding to an advertisment in the Republican-American for which you are seeking a professional for the Customer Service Representative position. Attached, please find my resume for your review. I have many years office experience, am a self-starter, independent worker, enjoy communication with the customer, have excellent communication and organizational skills and am seeking a position that will allow me to learn new skills. I would appreciate meeting with you to discuss my interest in this position further. Thank you in advance, and I look forward to hearing from you in the near future. Sincerely, Linda D. Marchi Linda D. Marchi 111 Riverton Road, Unit 84, Winsted, CT 06098 (860) 843-9689 (860) 738-9711 Lmarchi927@sbcglobal.net Objective: A career position for a progressive company that rewards hard work, loyalty, dependability and organizational skills in a positive team environment. Professional Highlights: % Demonstrates record of high performance standards, including attention to deadlines, schedules, and quality work. % Progressive development of excellent interpersonal communications skills. % Experience in conducting all phases of office procedures, organizing, and coordinating projects for maximum efficiency. % Ability to work independently and create improvements which allow for a better workflow. Relevant Experience and Skills: % Support Vice President & Director of Distribution Development, Group Benefits Division, in delivering his business objective. This includes communication on behalf of VP to all levels of staff, coordinate demanding schedule of meetings, travel arrangements and agenda preparation for staff/leadership meetings. Review his e-mails and respond when appropriate. Support AVP with travel, maintaining files, and supporting the producer school team. % Organized company events, i.e. various sales conferences, trade shows, departmental off-site meetings and coordinating Sales/Marketing workshops. % Maintained all personnel files/records and salary planning databases, create job profiles and numerous presentations, distribute/research status of personnel reviews, compiled monthly reports, daily invoicing, financial business plans, assisted numerous Asian visitors with travel arrangements, office supply maintenance and compiling other crucial correspondence, i.e. monthly Marketing highlights, short range reports, to be forwarded to company CEO and President. % Sales assistant for an electronics company; responsibilities included customer service/phone orders. Excellent phone and communication skills. Various reporting, updating, and recordkeeping. % Experience with Windows; software including Microsoft Word, Excel, PowerPoint, Lotus Notes and Outlook. Familiar with a wide of variety of technical correspondence, reports, and other documents that require spelling and grammar accuracy. Typing speed - 70/wpm. % Law firm assistant - served as a greeter for all office visitors, received their requests or questions, and assisted with answers and referrals; Worker’s Compensation, juvenile, and personal injury. % Worked directly with Medical Director of Life/Health Medical Department of insurance company, assisting with various reports and Medical Information Bureau follow-ups, along with providing assistance to 15 underwriters within the department. Employment: Hartford Life Insurance Company Simsbury, CT Administrative Assistant III October 2005 to Present Somers Thin Strip/Division of Olin Brass Waterbury, CT Administrative Assistant August 2001 to October 2005 General DataComm Middlebury, CT Executive Administrative Assistant April 1996 to February 2000 Manasse, Slaiby & Leard Law Offices Torrington, CT Office Assistant November 1993 to June 1995 Professional Development: Gilbert High School, Winsted, CT Relevant courses: Advanced Word Processing, 1986: Stress Management, 1987; Advanced Microsoft Word for Windows 6.0, 1995; Lotus Notes Mail, 1996; Intermediate Excel 5.0, 1996; Advanced PowerPoint, 1999; Outlook 2005. References furnished upon request. **** Hidden Message ***** Linda Marchi 111 Riverton Road (residence) Unit 84 Winsted, CT 06098 USA Company: The Hartford Phone: (W) 860.843.9689; (H) 860.738.9711 E-mail: lmarchi927@sbcglobal.net **** Hidden Message ***** lmarchi927@sbcglobal.net
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