My services are available |
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My services are available Inquiry (采购产品): My services are available 680 Carlton Drive Elgin, IL 60120 (847)644-3838 ed@shannonfamily.us Ed Shannon Objective I am an experienced leader with more than 20 years of distribution experience and a proven success record seeking to improve your organization’s bottom line in a senior manager, director, or account executive position in the warehouse and distribution arena. My key strengths are: *Ability to quickly assess a situation and implement reasoned solutions *Cultivating productive relationships with staff, peers, vendors, and superiors * Training and influencing others toward desired outcomes *Employee, vendor and customer relations Experience 2005 to present Christianity Today International Carol Stream, IL Circulation Operations Manager * Manage three different warehouse vendors in the distribution, inventory, call center operations, financial reporting, and billing for several publications and product lines including bulk magazine distribution, continuity, and hard good products * Create and monitor 25 different budgets totaling more than $400,000 for my area of responsibility. Maintain overall budget accuracy rating of more than 93% * Manage a small staff to achieve corporate objectives * Partner with Marketing and Inside Sales departments to implement the operational requirements for new business * Negotiate and implement contracts with vendors * Wrote and presented training material to successfully onboard a new warehouse vendor * Planned, organized, and supervised a major warehouse move from one vendor to another resulting in smooth transfer to new vendor within budget 2003 to2004 Bank One JP Morgan Chase Chicago, IL Training Specialist later promoted to Receivables Operations Supervisor in Elgin, IL * Assessed training needs, wrote and presented training material for a major conversion from a manual check processing operation to an automated operation * Developed pre and post training assessment tools that are used nationwide in the Chase banking system * Promoted to Receivables Operations Supervisor in Elgin, IL * Leveraged my Postal Service Experience to lead a staff of 15 in a large incoming mail operation * Utilized modern high speed sorting equipment to increase output in an operation so big, it has its own unique Zip Code * Implemented continuous improvement process resulting in faster, more accurate payment processing for a major lock box operation * Successfully managed the relationship with US Postal Service using a partnership approach 2000- 2002 Cook Communication Ministries Elgin, Il Warehouse Manager Best To You Catalog Division * Managed a staff of 30, including seasonal temps, in the inventory, distribution, receiving, order picking, call center, personalization, and shipping of product * Responsible for over 1,200 unique SKUs in the gift division of the company * Achieved inventory accuracy of more than 98% * Achieved order accuracy of more than 99% * Hired, trained, mentored, and developed staff in key areas including using the WMS * When the corporate decision was made to move the operation to a lower cost labor region, I planned for, implemented the move, and motivated staff to prepare for the move even though we were all to be laid off * Achieved the move with only $25.00 inventory discrepancy on a value of almost $700,00 worth of product 1999–2000 Wallace ColorForms Elk Grove Village, IL Project Coordinator * Was hired for my Postal Expertise and Contacts * Developed a knowledge of printing and help navigate the complexities of postal mailings for major clients involving the distribution of in excess of 1,000,000 pieces per week * Responsible to order, inventory, and manage the components for each mailing * Assigned to develop a new CD business mailing over 200,000 CDs per month * Managed CD and print vendors to achieve on time delivery of projects 1978–1999 US Postal Service ST. Charles, IL Supervisor of Delivery and Customer Service from 1998 -1999 * Responsible for all city delivery operations including: * Supervising a Staff of 35 in the timely distribution of mail to the city of 30,000 customers * Responsible for labor relations and settling grievances with an aggressive union * Trained new employees * Maintained a fleet of vehicles through subordinates * Investigated vehicle and industrial accidents * Point person for customer service complaints from city residents 1994-1998 Training Instructor Letter Carrier Academy Carol Stream, IL ((ad hoc) basis 1985 to 1998 Letter Carrier Elgin, IL * Distributed mail to customers on my route * Developed strong customer service skills during this experience Education Bachelor Of Arts Human Resource Management Judson College Elgin, IL **** Hidden Message ***** Ed Shannon 680 Carlton Drive Elgin, IL 60120 USA Company: Job Seeker Phone: (847) 644-3838 E-mail: edshannon@wowway.com **** Hidden Message ***** edshannon@wowway.com |
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