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Resume Inquiry (采购产品): Resume Marco Puche 4640 SW 153 Terrace, Miramar, Florida 33027 Phone: (954)602 5359 / Cell: (954) 673 8759 marcopuche@hotmail.com Objective I am looking for a position as Service Manager I am willing to travel and/or relocate. Profile More than Ten years of experience as service manager. Ability to direct service projects from concept to fully operational status. Goal-oriented individual with strong leadership capabilities. Organized, highly motivated, and detail-directed problem solver. Highly proficient in diagnose actual and potential equipment failures. Education B.A. Mechanical Engineering, Universidad de los Andes, Bogota Colombia Relevant Experience & Accomplishments Planning/Coordination Searched the measuring information; analyzing the data; formulating failure theory. Analyzed operations to evaluate performance of organization and staff to determine areas of cost reduction and program improvement. Conferred with personnel such as management, engineering, quality control, customers and workers’ representatives to coordinate work activities and resolve problems. Coordinated the logistics involved in the transportation of training engines. Designed and executed Six Sigma project saving $164,000 in training cost. Designed service development plans and conducted operation assessments. Planned and executed maintenance programs for Mining Equipment. Management/Supervision Managed service assets responsibility to $3 MM US and maximum of 50 directs. Trained technicians and Engineers overseas in how maintain, diagnostic and repair engines. Assigned workers to perform activities such as service repair and maintain mining equipment. Wrote and translated training material; conduct formal training classes on maintenance of engines. Recommended and initiated personnel actions such as employment, performance evaluations, promotions, transfers, discharges and disciplinary measures. Supported distributors and customers with service problems. Employment Service Trainer Engineer, Cummins Americas Inc, Miramar, Florida 2011-present Train Technicians and engineers overseas in how to maintain, diagnose, repair, and operate Cummins engines. Service Support Engineer, Cummins Americas Inc, Miramar, Florida 2002-2005 Supported and advised Cummins distributors in South America. Product Support Manager, Energy International Inc. Miami, Florida 1998-2002 Managed to set up, operation and maintenance of power plants form 3MW to 40 MW. Supervised projects in Venezuela, Colombia, Peru, Haiti, Brazil, and USA. Advised technical personnel in the projects and coordinated of the supply of parts, modules, personnel and tools to the projects. Heavy Duty Equipment Mechanic, Atlas Copco, Sudbury, Ontario 1996-1998 Disassembled, diagnosed, and corrected mechanical problems of mining equipment and prepared technical reports. Maintenance Engineer, Intercor, Guajira, Colombia 1989-1995 Worked as on-site engineer in charge Caterpillar mining equipment. Supervised and trained 24 technicians. Supervisory functions included analysis of attendance, productivity records and the creation of and participation in continuous improvement groups. Maintenance Engineer, Cerromatoso, Montelibano, Colombia 1986-1989 Worked as on-site engineer in charge trucks, motor graders, to excavators and cranes. Supervised and trained of 16 technicians. Planed and Programmed service maintenances and repairs. Service Manager, Gecolsa, Barranquilla, Colombia 1984-1986 Coordinated equipment repairs in the shop and on-site and managed service recourses of the North Zone. Supervised and trained of 16 technicians. Supervised, assisted, and trained technicians in the process of repairing mechanical failures in Caterpillar equipment. Parts Trainer, Gecolsa, Bogota, Colombia 1983-1984 Trained parts personnel, organized and coordinated courses for customers. Service Engineer, Gecolsa, Bogota, Colombia 1980-1983 Diagnosed of engines, power shift transmissions, hydraulic systems, and Caterpillar equipment. Assembled and delivered Caterpillar equipment to the Coal Mine “El Cerrejon”. Make warranty repairs to all type of Cat equipment like track type tractors, motograders, wheel tractors, and industrial diesel engines Community Involvement Habitat for Humanity, Volunteer Special Olympics, Volunteer Master Engineering Management’s Courses 2006 Financial Management – Kennedy Western University 2004 Marketing Managerial - University of Phoenix 2004 Statistics for Research and Managerial Decisions - University of Phoenix 2004 Managerial Business Relations - University of Phoenix 2004 Legal Environmental of Business - University of Phoenix 2003 Managerial Communications - University of Phoenix Other Post Graduated Courses Technical Courses 2006 ISC/ISL Engine Qualification, Cummins, Columbus, Indiana 2005 B5.9G Plus Engine Qualification Cummins, Columbus, Indiana 2003 K38/K50/K2000 Engines Qualification Cummins, Miramar, Florida 2002 QSV81/91 Gas Engines Cummins, Fridley, Minnesota 2002 QSK60 Engine Certification, Cummins, Phoenix, Arizona 2002 QST30 Engine Certification, Cummins, Phoenix, Arizona 2002 3500B Master Mechanics Caterpillar, Miami, Florida Management Courses 2003 Six Sigma Course Green Belt, Cummins, Santiago, Chile 1993 Corrective Orientation Course, Arthur Andersen, Albania, Colombia 1991 Continuous Improvement Basic Principles International Resources Corporation (Intercor), Albania, Colombia. 1991 Effective Communication Techniques International Resources Corporation (Intercor), Albania, Colombia 1990 Effective Supervision Techniques, International Resources Corporation (Intercor), Albania Colombia. 1989 Loss Control Management, International Resources Corporation (Intercor), Albania, Colombia 1987 Supervision Techniques on Job Training Course, INGASIND, Montelibano, Colombia 1996 AutoCAD 14, Cambrian College, Sudbury, Ontario 1983 Instructor Course, INGASIND, Bogota, Colombia **** Hidden Message ***** Marco Puche 33027 Company: MAPU E-mail: marcopuche@hotmail.com **** Hidden Message ***** marcopuche@hotmail.com |
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