Inquiry (采购产品): assembly instructions We purchased your 12 step, all direction, safety slope, ladder from Global Equip. the assembly directions received with the ladder are not specific to the 12 step, they are for a smaller ladder. Several pieces are bent and mis-shaped. the original shipment did not include the top hand rail. We are stymied (at the point where the base weldment and the verticle weldment come together)in the assembly, we cannot deduce which pieces go where, several of the bracing pieces do not seem to fit the ladder. Can you send us specific instructions and a parts list for the ladder. Thanks Donna Chapman **** Hidden Message ***** Donna Chapman 440 Wages Rd. Auburn, GA 30011 USA Company: Souldance Lifecasting Studio Phone: 404-317-0550 E-mail: chapmandk@hotmail.com **** Hidden Message ***** chapmandk@hotmail.com