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employment Inquiry (采购产品): employment Myshan N. Amakisi 3408 River Run Trail Decatur, Georgia 30034 (678) 642-0492 Cell (404) 243-9929 Home OBJECTIVE A challenging position in which my business experience, training, education, and proven abilities will offer opportunity for contribution and advancement. PROFILE A highly qualified and dedicated professional offering versatile strengths, and a record of successful job performance. Demonstrating effective skills in: analyzing, planning, attention to detail, organizing, coordinating, assisting, facilitating, communicating, team building, researching, report preparation, presenting, negotiating, customer service, client relations, problem solving, decision making, and time efficiency. ? Strong interpersonal skills and rapport building abilities; able to establish excellent client/customer relations through immediate response and exceptional service... ? Solid experience in quality customer service, follow-up procedures, and problem solving... ? Outstanding skills in assessing clients' needs; committed to maintaining quality and efficiency... SUMMARY OF QUALIFICATIONS Education Bachelor of Arts, African-American Studies Minor in English (Concentration: Fiction/Non-Fiction Writing) GEORGIA STATE UNIVERSITY, Atlanta, Georgia August 7, 2005 Computer Skills Multiple Computer Databases... Word 2000... Windows 2000... PowerPoint... Outlook 2000... Type 50 wpm... Skills and strengths Excellent verbal and written communication skills... Well organized... A professional appearance/attitude... Self-motivated... Team player... Achieves corporate and job objectives... Energetic... Determined... Strong analytical and deductive reasoning skills... Responsible... Goal setter and achiever... Dependable... Results oriented... PROFESSIONAL EXPERIENCE Dispute Resolution Counselor 05-2000-06-2005 Better Business Bureau of Metropolitan Atlanta College Park, GA Responsible for handling Dispute Resolutions. Serves as a Liaison between consumers and private entities. Create and prepare short and long term departmental objectives in accordance with company goals. Data Entry. Develop good rapport and facilitate communication with all departmental complaints. Maintains and monitor Bureau’s files for global review. Works closely with Governor’s Office of Consumer Affairs and Federal Trade Commission in educating the public about ethical business practices. Sales Associate 08-1999-09-2000 Finely Fine Jewelry Lawrenceville, Georgia Secured high value jewelry and deposited daily revenue in the vault and or carried the daily revenue to the bank for deposit. Achieved Top ranking as a sales associate for exceeding sales quotes monthly. Worked closely with management and team members to help establish guidelines for new sales promotions, inputting sales results and maintaining productivity records with knowledge gained from attending marketing seminars. Provide excellent customer service by building rapport and maintaining relationships with new and existing customers. Personnel Assistant Allstate Insurance Corporation 06-1996-08-1996 Summer Decatur, Georgia Maintained Account Receivable records. Assisted policy holders with their insurance policies. Assisted training manager in developing the Secretarial Training Program, which resulted in a more efficient and productive staff. Worked with training manager to develop and implement various improvements. * References Available Upon Request* **** Hidden Message ***** Myshan Amakisi 3408 River Run Trail Decatur, GA 30034 USA Company: Individual Phone: 404-243-9929 E-mail: mhill2@student.gsu.edu **** Hidden Message ***** mhill2@student.gsu.edu |
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