Inquiry (采购产品): CUSTOMER COMPLAINT Your staff at your Mentone, IN plant has been very helpful in working with us, but the length of time it is taking to get parts is extremely long. This order was 1st fax on 4/29/05 to your closed Romeoville plant. We sent sample parts on 5/13/05, received 17% price increase on 5/20/05 with lead time of 5 weeks, purchase order change was fax on 5/31/05,order change notice received on 6/01/05 with ship date of 7/13/05. As of today(7/14/05) when I called the ship date was moved to 7/25/05. Ref.PO# 705029 Barbara Spring, Purchasing Manager IRON-A-WAY, Inc. bspring@ironaway.com 309-266-7232 **** Hidden Message ***** BARB SPRING 220 WEST JACKSON ST. MORTON, IL 61550 USA Company: IRON-A-WAY Inc. Title: PURCHASING MANAGER Phone: 309-266-7232 Fax: 306-266-5088 E-mail: bspring@ironaway.com **** Hidden Message ***** bspring@ironaway.com
