Inquiry (采购产品): rolling ladder Dear Sir/Madam, We recently received a rolling ladder from you, it was item number FSH726R, and our order number was 6734. After assembling it I noticed that when rolled it pulls to the right. Upon inspection I noticed that on the left base bar weldment the front caster sleeve is not welded perpendicular to the floor. It is at a slight angle, and that is causing the ladder to pull to the right (the rear caster is perpendicular). Would it be possible for you to ship a replacement piece? I can send some digital photos if you would like to see the problem. Thank you for your help. Matthew Skopek Paintings Conservation The Museum of Modern Art matthew_skopek@moma.org 212.333.6536 www.moma.org **** Hidden Message ***** Matthew Skopek 10019 USA Company: Museum of Modern Art Title: Paintings Conservator E-mail: matthew_skopek@moma.org **** Hidden Message ***** matthew_skopek@moma.org
