seeking employment |
| 03-20 22:11:50 来源： 作者： |
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seeking employment Inquiry (采购产品): seeking employment Michael D. Cohen 38 Hancock Street Chelsea, MA 02150 Phone: (617) 884-9188 Email: lcohen@gis.net PROFESSIONAL PROFILE · Accomplished professional possessing proven leadership qualities, loyal organizational values and a dedicated commitment toward excellence. · Utilize my experiences to create a positive relationship between my company and its customers. PROFESSIONAL EXPERIENCE Mirak Chevrolet, Arlington, MA Outside Sales Parts and Service Representative, 2011-2005 · Responsible for light and medium duty truck parts and service, including Chevrolet and Hyundai auto parts. · Aided in sales of body shop service work. · Initiated extensive cold calling of sales and service. · Marketed various programs and specials. · Aided in collection on delinquent accounts. · Handled customer complaints and problems. · Supported truck sales with leads. · Negotiated contracts and bids. All Truck, Medford, MA Service Coordinator, 2003-2004 · Responsible for service and sales of truck repairs. · Heavy telephone contact with customers pertaining to parts, pricing and delivery. · Purchased and ordered parts. · Dispatched and scheduled truck repairs to the proper technicians. · Interfaced with various warranty programs. · Maintained up-to-date certification of mechanics. Everett Truck Repair, Everett, MA General Manager, 1998-2003 · Handled daily operations of independent truck repair shop. · Ordered parts and purchased parts; negotiated parts contracts with vendors. · Coordinated planning and scheduling of truck repairs for six mechanics. · Dispatched work to technicians. · Increased sales and helped establish new customers. · Assisted in credit and collections. · Interacted with Massachusetts State and DOT regulations. · Heavy customer contact over the telephone and in person. · Implemented policies and procedures for safety and technical training. · Wrote work orders and priced out jobs. Vigor Diesel/Boston Freightliner, Everett, MA Sales Manager and Service Representative, 1991-1998 · Responsible for sales of parts and service related to the diesel industry, including trucking, marine, agriculture, and state and municipal fleets. · Conducted field-training programs for new staff, expanding effectiveness and sales performance. · Negotiated and implemented sales agreements and contracts of parts and service. · Maintained a customer base of 500 + customers. · Designed and implemented service and parts promotions. · Assisted in truck sales. · Diesel fuel injection shop service/warranty administrator. · Purchased specialty parts related to diesel fuel injection and engine performance. · Inside and outside sales. Charles S. Feldman Co., Salem, MA Inside Sales/ Customer Service, 1984-1991 Of Industrial Hardware and Material Handling Equipment · Handled all incoming sales calls. · Entered all orders on computer. · Made outbound calls on specials and promotions. · Handled complaints and returned goods. · Offered technical support to customers while maintaining high customer service standards. · Supported purchasing and outside sales force. · Performed various office functions. · Served as back up service manager as needed. · Dispatched service technicians as needed. · Interfaced with purchasing and credit departments. **** Hidden Message ***** michael cohen MA 02150 USA Company: m Phone: 617-884-9188 E-mail: lcohen@gis.net **** Hidden Message ***** lcohen@gis.net |
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