Inquiry (采购产品): broken thermometer I have an oral clinical thermometer (the old mercury variety). It came in a sealed plastic bag, and I have had it for several years, unopened. I recently opened it, have used it twice (including this morning), and now it does not seem to work. The mercury will not move at all, and certainly not move down below the 96 degree mark. I have followed all instructions, never putting it under hot water, cleaning it with an alcohol-soaked pad after each use, etc. My package claims that it will be replaced if found unsatisfactory for any cause except breakage (it is not physically broken, it just doesn't work). I am interested in getting a replacement. **** Hidden Message ***** Kirt von Daacke 2306 Jefferson Park Avenue Charlottesville, VA 22903 USA Company: Lynchburg College Phone: 434-979-4582 E-mail: vondaacke@lynchburg.edu **** Hidden Message ***** vondaacke@lynchburg.edu