Inquiry (采购产品): 4-Step Ladder (break down) Feedback I recently received a 4-step ladder (break down), item number FSH418P. My order number is 1117433. I received only two of four rubber foot tips. I received and extra two handrail brackets. In addtion, it appears that there is now a left and right hand rail. A model I ordered last year matched the assembly instructions exactly. The model shipped with this order had two u-shaped brackets welded to the handrails. This is not reflected in the instructions and caused some confusion during assembly. I assembled the handrails with the flat side of the u-bracket facing out (head of the 5/16 x 2" bolt contact point). **** Hidden Message ***** Christopher Behnke-Nead 6800 Shingle Creek Parkway MS H118 Brooklyn Center, MN 55430 USA Company: Medtronic Phone: 763-514-1261 E-mail: chris.b.behnke-nead@medtronic.com **** Hidden Message ***** chris.b.behnke-nead@medtronic.com