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| 04-14 23:51:02 来源： 作者： |
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job interview Inquiry (采购产品): job interview Thomas Rivers 757 Bullcreek Road, Pa 16002 Home: 724-287-5626 Cell: 412-629-7389 sept 14, 2005 Dear Sir/Madam: In response to your recent online advertisement, please accept this letter as my application for the Specialist position currently available within your company. As you can see from my enclosed resume. I have the required computer experience and I am currently enrolled in all the necessary classes to secure my MCSE license. I am a professional with strong technical and communication skills in Information Technology and Support including using networks, personal computers, peripheral devices and mainframe platforms. I’m experienced with network administration and installations, PC configurations and hardware diagnostics. My personable nature and my ability to be a team leader, as well as a very effective team player, make me a strong candidate for this position. I would appreciate the opportunity to discuss my credentials with you at your earliest convenience. Thank you for this consideration. Respectfully your, Thomas Rivers Thomas Rivers 757 Bullcreek Rd. Butler, Pa. 16002 412-629-7389 Cell 724-287-5626 Home thomasrivers11@yahoo.com or thomasrivers11@zoominternet.net SUMMARY Professional with strong technical and communication skills in Information Technology and Support including using networks, personal computers, peripheral devices, and mainframe platforms. Experience with network administration and installations, PC configurations and hardware diagnostics. Excellent analytical skills, PC software training, help desk support and customer service management. HARDWARE PCs, printers (Optra and thermal), network cards, routers (Cisco, Links), Raid, Stealth Box, Versa links, Switches (Net Gear, HP), UPS. SOFTWARE Access, MS Word, Excel, PowerPoint, Doctor X, Fast Links, Partition Magic, Ghost, IBM Global, IPass, Remoteware ( remote access software), Remote Desktop, . OPERATING SYSTEMS DOS, OS2, WIN95, WIN98SE, WIN2000Pro, WINXP Pro, MS Windows NT, 2003 Server Standard and Enterprise Edition. CERTIFICATIONS Electrician OS2 Currently taking all MCSE Certification Courses TRAINING Diagnosing & Configuring PC’s Troubleshooting Microsoft NT Workstations Troubleshooting OS2 Troubleshooting Windows 95 Troubleshooting Windows 2000 PRO Troubleshooting Windows XP PRO Troubleshooting Windows Server 2003 PROFESSIONAL EXPERIENCE CATALINA MARKETING ST. PETERSBURG FL. 2001-2005 Catalina is a POS (Point of Sale) Company. My job title was FST (field Service Tech.) I maintained a network of printers and servers in a WAN. THOMAS RIVERS PAGE 2 Information Technology Specialist (Continued) Managed schedule by responding to customer hardware/software calls via a rapid response team on a 24/7 clock with 100% response in allotted time frame. Performed various assignments that related to server/workstation installations, PC diagnostics and configurations at multiple customer locations. Professional in Peer to Peer Work Groups in a LAN and setting up folder shares on the network. Experienced in migration for all windows environments. I have knowledge of unattended (ANSWER FILES) and remote installation services (RIS). I also have Experience in SYSPREP that is used for imaging, cloning, or ghosting an entire hard drive. I also have Shadow Copy knowledge of Volumes for shared folders and files SKILLS Active Directory: Domain Controller, Computer accounts, User accounts, Microsoft Management Console (MMC), Organizational units (OU’s), Group Polices, Permissions of Groups, Users, Folders. Terminal services, Remote Desktop, Disk Storage (Basic Partition, Dynamic Volumes) Simple, Spanned, Striped, Mirror, RAID-5, Setup DNS. Performed new LAN installations at multiple franchise sites. This task included setting up and configuring the hardware (the UPS, server, hub, Switches, modem, NIC, and printers), installing and configuring software. Volunteered to join a six-week implementation team to install the Catalina network in the Columbus OH. McDonalds. Responsibilities included staging/installing new equipment, upgrading existing equipment, configuring network and troubleshooting hardware or software. Configured, installed and diagnosed WAN equipment. Provided on site and remote telecommunications support. Assisted in the build of network node by wiring, cabling and installing high-speed LAN/WAN equipment. Installed and configured switches, DSU/CSUs (Stealth Box and Versa Links). Communicated with NCSC and Tech. Support personnel to resolve line issues. BUTLER COUNTY COMMUNITY COLLEGE 2000-2002 Title was Work Study that consist of troubleshooting and maintaining of entire school network . Information Technology Specialist Managed Colleges roll out of computers by loading applications and troubleshooting network connections and functionality. Developed end user training material on packaged and customized applications. Provided all help desk support (hardware and software) that resulted in a reduction of support calls. EDUCATION Butler High School Diploma Butler VOTEC Electrical occupations Butler county Community College Minor in business Major in PC Networking Associates / still attending MCSE Gem Learning Professional Associations Reference Name: Jim Morton Reference Company: Catalina Marketing Reference Title: Manager Phone: 1-800-955-9655 Ext. 8229 Email: jim.morton@catalinamarketing.com Type: Professional Reference Name: Don Cantin Reference Company: Catalina Marketing Reference Title: Sr. Director of Retail Network Services. Phone: 1-800-955-9655 Ext. 2295 Email: don.cantin@catilinamaketing.com Type: Professional Reference Name: Regis Etzel Reference Company: LLI Technologies Reference Title: Sr. Director. Phone: Cell 412-841-7930 Home 724-285-7939 Type: Professional Reference Name: Chuck Domaracki Reference Company: Catalina Marketing Reference Title: Sr. Field Service Technician. Phone: Cell 724-355-3202 Home 724-283-2327 Email: Chuck.domaracki@catilinamaketing.com Type: Professional **** Hidden Message ***** Thomas Rivers 757 Bullcreek Rd. Butler, PA 16002 USA Company: UPMC Title: PC Support Phone: 724-287-5626 E-mail: thomasrivers11@yahoo.com **** Hidden Message ***** thomasrivers11@yahoo.com |
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